Privacy Policy

Last updated: March 2026

VyaptiHub (“we”, “our”, or “us”) operates the VyaptiHub mobile application and website. This Privacy Policy explains how we collect, use, and protect user information when you use our services.

By using our application, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

When you use the VyaptiHub mobile application, we may collect the following types of information:

Personal Information

We may collect information such as:

  • Name

  • Email address

  • Phone number

  • Company information

  • Login credentials

This information is used to create and manage your account.

2. Location Data

Our mobile application may collect device location information.

Location data may be collected in order to:

  • Track deliveries and logistics

  • Monitor driver or delivery routes

  • Enable real-time order tracking

  • Improve operational efficiency of distributors and dealers

Location data may be collected:

  • While the app is in use

  • In the background (if required for delivery tracking)

Users can disable location permissions anytime from their device settings.

We do not sell or share location data with third parties for marketing purposes.

3. Device Information

We may automatically collect certain device information such as:

  • Device model

  • Operating system

  • App version

  • Device identifiers

  • IP address

  • Log data

This information helps us improve performance and troubleshoot issues.

4. How We Use Your Information

We use collected data for the following purposes:

  • To provide and maintain our services

  • To manage user accounts

  • To enable order tracking and delivery monitoring

  • To improve application performance

  • To communicate with users regarding updates or support

  • To detect and prevent fraud or misuse

5. Third-Party Services

Our application may use trusted third-party services such as:

  • Google Firebase

  • Google Maps

  • Cloud hosting services

These services may collect limited information as required to provide their functionality.

6. Data Security

We take appropriate security measures to protect your personal information including:

  • Secure servers

  • Data encryption

  • Restricted access controls

However, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain user data only for as long as necessary to provide services or comply with legal obligations.

Users may request deletion of their account and associated data at any time.

8. User Rights

Users have the right to:

  • Access their personal data

  • Update their information

  • Request deletion of their data

  • Withdraw permissions such as location access

Requests can be sent to our support team.

9. Children’s Privacy

Our services are not intended for children under the age of 13.
We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Users will be notified of any significant changes through the application or website.

11. Contact Us

If you have any questions about this Privacy Policy, you may contact us:

Email: support@vyaptihub.com
Address: Gurugram, Haryana, India